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Last Updated: April 26, 2022

This Privacy Policy ("Policy") is the document that demonstrates the commitment of

TI-MAIS SOLUCOES – TECNOLOGIA E INFORMATICA LTDA ("TI+ Soluções"),
applies and considers together and individually, its affiliated companies and those belonging to the same economic business group.

CNPJ: 20.277.921/0001-03

Address: Avenida São Jerônimo, 1.531, Jardim Bela Vista, Americana – SP – Brazil – Zip Code 13.471-200.

with the current legal provisions and with the privacy and protection of your information, when we process your Personal Data while regularly providing our services and when you use our websites.

This Privacy Policy is intended to assist all individuals, including but not limited to current, future, or potential job candidates, users, collaborators, professionals, clients, suppliers, business partners, children and adolescents, shareholders, partners, subcontractors, or any third parties ("Data Subject(s)") to understand, clearly and precisely, their rights and what actions are taken by TI+ Soluções, why we process personal data, and how the data subject can update, manage, export, or delete their information.

The Policy can be accessed at: https://timais.com/ and can also be found in the footer link of the website. This Policy should be used as a consultation mechanism.

For more information about the processing of Personal Data carried out within the scope of TI+ Soluções' activities, contact the Data Protection Officer (DPO) through the channel: privacidade@timais.com.

Our Policy will explain to you, in a clear and accessible manner, which of your information and data will be collected, with whom they will be shared, and where they will be stored.

By accessing and browsing our website, you accept our Policy and its Terms of Use, which are an integral part of it, being aware of and in full agreement with how we will use your information and data.

To facilitate understanding, know that our Policy is organized as follows:

1. Information Collected

2. How We Use Your Personal Data

3. Sharing of Personal Data

4. Data Subject Rights

5. Security and Storage of Personal Data

6. Updating Our Policy

7. General Provisions

8. Applicable Legislation

Appendix I. Glossary

1. INFORMATION COLLECTED
   The collection of personal data varies according to the interaction of the Data Subject with TI+ Soluções. Below are the categories of personal data that may be subject to processing related to some examples of the Data Subject's interaction:

• Registration and identification data provided by the Data Subject: social security data, name, email address, phone number, ID card, driver's license, parentage, education, professional experience, dependents, race, gender, marital status, date of birth, social security documents, medical certificates, and health conditions are usually required in relation to employees and, occasionally, service providers, in the management of human resources and occupational health; image and biometrics may occasionally be collected as evidence of training or records in the human resources and occupational health area or for occurrences; name; email address; phone number; number and/or copy of identification documents; gender; marital status; date of birth; full address; attorneys or legal representatives; vehicle characteristics and license plate – may be requested in service and/or relationship channels (Contact Us, Technical Support, Sales and Commercial, Purchasing, Personnel Department, Ombudsman) so that we can respond to the request or to serve customers, employees, third parties, or subcontractors, and to address operational emergency situations;

• Financial data: bank branch and account; vehicle registration; properties (real estate) – may be required in case of reimbursement, refund, or payment;

• Judicial data: information regarding resolutions or procedures of administrative or judicial bodies related to infractions or penalties; registration information from the Public Prosecutor's Office, police, and Judiciary – may be processed when there is a procedure between TI+ Soluções and the Data Subject, as well as shared with regulatory and police authorities if requested regarding occurrences in services managed by TI+ Soluções, in strict compliance with TI+ Soluções' legal or regulatory obligation;

• Technical data: information about TI+ Soluções' corporate devices used by the Data Subject (computer, laptop, vehicles, machines, cell phone, etc.); electronic identifiers; cookies; physical location (based on IP address or geolocation); other similar technical information – may be collected when the Data Subject accesses our website, uses our Wi-Fi network (logical), or to address operational and technical emergency situations;;

• Data related to the use of TI+ Soluções' products or services: vehicle or user identification information; images, name, history of your orders and complaints; unique identifier numbers in connection with the use of the service; image of the vehicle or its user – are collected to provide TI+ Soluções' products and services;

• Sensitive personal data: data related to health; color or racial identification (in compliance with São Paulo State Law No. 16.758/2018); among others – are collected essentially in cases of accident response or for the regular exercise of TI+ Soluções' rights, including in the context of judicial or administrative processes. In the case of racial identification, the request arises from a legal obligation; We also monitor the administrative headquarters and other properties (establishments) used by TI+ Soluções, by video and image, for the management of everyone's safety and for the protection of TI+ Soluções' assets, the public, and third parties.

For those who browse our website, we collect the following types of data:

Information voluntarily provided by you while browsing our website:

Registration and identification data: When you register on our website, you may voluntarily provide us with the following information:
• Full name;
• CPF (Individual Taxpayer Registry);
• Address and ZIP code;
• Phone number;
• Email;
• Content of your message and information about what you report to us;
• We may receive the Personal Data you decide to share with us, such as the content of your professional history, for example.

Information automatically generated by our website:

• Authentication information: Aiming to provide you with a secure environment, we may request the following identification and authentication information:
• IP address;
• Information about the access device (e.g., model, manufacturer, operating system);
• Information about the internet browser, duration of the visit, pages visited, content you interacted with, and Cookies.
• Access logs: TI+ Soluções automatically collects access logs to the application, which may include the IP address, with date and time, used to access the TI+ Soluções website. This data is mandatory collection, as stipulated by Law 12.965/2014 – Marco Civil da Internet, but will be provided to third parties only with your express authorization or due to a court decision.
• Communications with TI+ Soluções: When you communicate with TI+ Soluções, we collect information about your communication, including metadata such as date, IP, and time of communications and all its content, as well as any information you choose to provide.
• Cookies and similar technologies: We use cookies, which are text files generated and stored on your browser or device by websites, applications, and online advertisements. Personal data may be processed for statistical purposes, to safeguard TI+ Soluções' rights, and to conduct audits and reports regarding TI+ Soluções' services, in connection with legal obligations, including in the context of contracts, permissions, or authorization.

TI+ Soluções will process personal data in accordance with current legislation and strictly for the purposes described in this Policy, and reinforces its commitment to the security and privacy of the information collected.

2. HOW WE USE YOUR PERSONAL DATA

TI+ Soluções processes the personal data of Data Subjects for the following purposes and always in accordance with the legal bases established by Law No. 13.709/18, the General Data Protection Law ("LGPD"):

• Recruitment, selection of candidates, and maintenance of a resume database;
• Formalization of admissions, dismissals, vacations, and leaves of employees, including the provision of benefits;
• Management of employees, work tools, and support for activities such as transportation;
• Internal and external training;
• Service provision;
• Handling requests (Contact Us, Technical Support, Sales and Commercial, Purchasing, Personnel Department, Contact Us, Ombudsman, Privacy), communication and sending of requested information and/or awareness campaigns;
• Reimbursement processing, when applicable;
• Security management of services administered by TI+ Soluções, including video and image monitoring;
• Provision, maintenance, and monitoring of the website and other digital platforms, and allowing access to all functionalities of our website;
• User and customer relationship management, including advertising and marketing actions;
• Research on the level of satisfaction regarding the services offered by TI+ Soluções, through different channels;
• Social projects with communities or other partner organizations;
• Respond to requests from regulatory and police authorities regarding occurrences in services administered by TI+ Soluções;
• In cases of in-person visits by Data Subjects to TI+ Soluções units;
• Emergency assistance of any nature, to protect life and physical integrity;
• Protection of public and third-party property and for the regular exercise of TI+ Soluções' rights, including in administrative, judicial, or arbitral contexts;
• Audits on TI+ Soluções' services, in connection with legal obligations;
• Selection, competition, contract management, and registration of counterparties;
• Acting in administrative, judicial processes, and mitigative measures;
• Formalization and registration of corporate acts;
• Allow our communication with you, respond to your requests, answer your questions and complaints;
• Send messages, alerts, emails, notifications, and updates regarding support or service provided, products, services, promotions, news, updates, events, and other subjects you may be interested in;
• Detection and prevention of fraud, spam, and security incidents;
• Protect you and TI+ Soluções against fraud and any other illegal acts, including the exchange of information with public bodies, other companies, and organizations for investigative and informational purposes;
• Verify or authenticate the information provided by you, including comparing data collected from other sources;
• For any purpose you authorize at the time of data collection;
• Correct any technical problems on our websites.

The processing of sensitive personal data may occur in the case of:

• Provision of primary or pre-hospital medical care;
• Access to electronic identification and authentication systems, in connection with TI+ Soluções' services; and
• Regular exercise of TI+ Soluções' rights, including in the context of contracts and judicial or administrative processes.

We highly value your privacy, and that is precisely why all data and information about you are treated with the utmost confidentiality, being used only for the purposes described herein and known and authorized by you.

We may occasionally use data for purposes other than those provided for in this Policy, but all of them will be within your legitimate expectations. The possible use of your data for purposes that do not comply with this prerogative will be done with your prior authorization.

We are not obliged to process any of your Personal Data if there are reasons to believe that such processing may impute any violation of any law to us, or if you are using our websites for any illegal or illicit purposes.

How We Use Cookies

We use the following technologies on our Platforms:

• Cookies: you can learn more about how we use cookies in the section below.
• Google Analytics: recording non-identifiable browsing data for analysis.

All technologies used comply with current legislation and the terms of this Policy. We may occasionally use data for purposes other than those provided for in this Policy, but all of them will be within your legitimate expectations. The possible use of your data for purposes that do not comply with this prerogative will be done with your prior authorization.

Cookies are small digital files in text format that are stored on your device (computer, smartphone, tablet, etc.) by your internet browser and that store information related to your preferences, such as preferred language, location, recurrence of your sessions and other variables to make your experience much more efficient.

Cookies serve to improve your experience, both in terms of performance and usability, as the content made available will be targeted to your needs and expectations.

They can also be used to carry out anonymous and aggregated statistics that allow us to understand how the user uses the website, as well as to improve its structures and content. As these are anonymous statistics, it is not possible to identify you personally through this data.

•Necessary Cookies: Allow navigation and use of applications, as well as access to secure areas of the Website. Without these Cookies, the website will not function properly.
• Analytical Cookies: Collect anonymous statistical data for the purpose of analyzing the use of the website and its performance.
• Functionality Cookies: They are used to ensure the availability of additional website functionalities or to save preferences defined by the user when browsing the internet, whenever using the same device.
You can change your settings to block the use of cookies or alert you when a cookie is being sent to your device. Consult your browser's instructions or help section to learn how to adjust/change these settings.

3. SHARING OF PERSONAL DATA

TI+ Soluções may share Personal Data of Holders with regulatory bodies, public agents, third parties or business partners that are relevant for the purpose of enabling the services provided by TI+ Soluções or maximizing the quality and efficiency of its services and commercial operations, always seeking preserve your privacy as much as possible and, whenever possible, anonymously.

Below, we describe situations in which your Personal Data may be shared:

• With service providers and business partners of TI+ Soluções, who process personal data on behalf of TI+ Soluções, as data operator;
• With service providers and business partners of TI+ Soluções, in the context of combating illicit conduct with a high risk of harm, in the interests of TI+ Soluções and the protection of third parties;
• With public authorities, granting powers, regulatory agencies, in compliance with legal and contractual obligations, including in the context of contracts, permissions or authorization;
• With law enforcement authorities and other government authorities, as required by law or when necessary to protect the rights, property and/or safety of the Owner, third parties and/or TI+ Soluções;
• Request from competent authority, in order to respond to or defend oneself in investigations, legal measures, legal proceedings or to investigate, prevent or take measures regarding illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person or if otherwise required by law; It is
• New business, if TI+ Soluções is involved in a merger, acquisition or sale of all or part of its assets, the Holders' personal data may be transferred to the acquiring company or person. In circumstances where the identity of the controller of your personal data changes as a result of any transaction, you will be notified of any choices you may have regarding your personal data;
• Internally, with our business areas, to promote and develop our services, for example;
• With our suppliers and commercial partners, with whom we have contractual obligations regarding the security and protection of personal data.
All information we store about you can be considered assets in the case of negotiations in which TI+ Soluções is a party. In this sense, we reserve the right, for example, to include your data among the company's assets if it is sold, acquired or merged with another company.

Through this Policy you agree and are aware of this possibility.

TI+ Soluções must provide its data and information, if requested by court decision.

4. HOLDERS’ RIGHTS

You will always have rights regarding privacy and protection of your Personal Data. Therefore, below we summarize all the rights you have under Brazilian laws relating to data protection, namely:

4.1. Right of access: This right allows you to request and receive a copy of the personal data we hold about you.

4.2. Right to rectification: At any time, you may request the correction and/or rectification of your personal data, if you identify that some of it is incorrect. To do so, we will have to verify the validity of the new information provided. You can rectify your personal data by sending an email to privacidade@timais.com.

4.3. Right to deletion: You may request the deletion of the personal data we hold about you. All data collected will be deleted from our servers when you so request or when it is no longer necessary or relevant to provide you with our services, unless there is any other reason for its retention, such as a possible legal obligation to retain data or the need to preserve it to protect our rights. To change personal information or delete it from our database, send an email to privacidade@timais.com.

4.4. Right to object to processing: You also have the right to object to where and in what context we are processing your personal data for different purposes.

4.5. Right to request anonymization, blocking or deletion: You may request that we suspend the processing of your personal data in the following circumstances: (a) if you want us to establish the accuracy of the data; (b) to keep the data even if we no longer need it, in order to exercise or defend legal claims; or (c) if you object to the use of your data, but in this scenario we need to verify that we do not have legitimate grounds to continue processing it.

4.6. Right to portability: We will provide to you or a third party indicated by you, your personal data in a structured and interoperable format.

4.7. Right to withdraw your consent: You have the right to revoke your consent in relation to the terms of this Policy. Please be aware that if you withdraw your consent, we may not be able to provide certain services.

Please note that we may need to request specific information from you to help us confirm your identity and enforce your rights. This is a security measure to prevent the unwanted disclosure of your personal data to anyone who has no right to receive it.

We may also contact you to obtain further information in relation to your request in order to speed up our response. We aim to respond to all requests within 15 (fifteen) days. It may occasionally take us longer than 15 (fifteen) days if your request is particularly complex or if you have made a number of requests. In this case, we will communicate with you and keep you updated on the progress of your request.

5. SECURITY AND STORAGE OF PERSONAL DATA

Personal data is kept in accordance with the principles of purpose, necessity and adequacy. TI+ Soluções keeps personal data: (i) for the time required by law; (ii) until the end of the processing of personal data, as described below; or (iii) for the time necessary to preserve the legitimate interest of TI+ Soluções.

The processing of personal data will be terminated in the following cases: (i) when the purpose for which the Data Subject's personal data was collected is achieved and/or the personal data collected is no longer necessary or relevant to achieve such purpose; (ii) when the Data Subject is within his/her right to request the termination of the processing and the deletion of his/her personal data and does so; and (iii) when there is a legal determination to this effect. In such cases of termination of the processing of personal data, except for the cases established by the applicable legislation or by this Policy, the personal data will be deleted.

All your data is confidential and only people with the appropriate authorizations will have access to it. TI+ Soluções makes every reasonable effort to ensure the security of our systems and your data. Our servers are located in different locations to ensure stability and security, and can only be accessed through previously authorized communication channels.

All of your information will be encrypted whenever possible, if this does not prevent its use by the platform. You may request a copy of your data stored in our systems at any time. We will only keep data and information for as long as they are necessary or relevant for the purposes described in this Policy, or in the case of periods predetermined by law, regulations and contracts, or for as long as they are necessary to maintain the legitimate interests of TI+ Soluções, provided that they are duly substantiated by the same.

Internally, Personal Data is only accessed by duly authorized professionals, respecting the principles of proportionality, necessity and relevance, in addition to the commitment to confidentiality and preservation of your privacy.

We work with high standards of privacy and security in all of our processes, ensuring that your Personal Data is not sold or disclosed illegally to third parties.

When using our websites, you may be redirected, via links, to third-party websites, which may collect your information and have their own Privacy Policy. We recommend that you read the Privacy Policies of such websites, and it is your responsibility to accept or reject them. We are not responsible for the Privacy Policies of third parties or for the content of websites or services other than ours.

TI+ Soluções never sends emails requesting downloads or the execution of actions specifically related to Personal Data (opening files with the extension .exe., .com, .src., .bat., among others).

For information on data retention periods, the Data Subject may contact our Data Protection Officer: privacidade@timais.com.

5.1. Deletion of Personal Data

All data collected will be deleted from our servers upon your request, through a free and easy procedure, or when they are no longer necessary or relevant for the provision of our services, unless there is any other reason for their retention, such as a possible legal obligation to retain data or the need to preserve them to protect the rights of TI+ Soluções.

If you request the deletion of your Personal Data, it may be necessary to keep them for a period longer than the deletion request, in accordance with article 16 of the LGPD. Once the retention period and legal need have ended, the Personal Data will be deleted using secure disposal methods or used anonymously for statistical purposes.

5.2. Procedures in case of Personal Data breach

Any breach of personal data or possibility of breach must be urgently and immediately reported to the Personal Data Protection Officer, who will be responsible for carrying out the initial analysis and adopting the immediate preventive and corrective measures necessary to preserve data security.

Third parties, suppliers or partners who may store or process personal data on behalf of TI+ Soluções must, in the event of a data breach or possibility of a personal data breach, immediately notify TI+ Soluções, identifying the personal data that has been or may have been compromised, and following TI+ Soluções' guidelines on procedures to be taken.

6. UPDATES TO OUR POLICY

We are constantly working to improve our services, content and navigation.

For this reason, TI+ Soluções reserves the right to update our Policy as often as necessary, in order to provide you with more secure information and to continually improve your experience. Therefore, we recommend that you visit this page periodically so that you are aware of any changes made.

7. GENERAL PROVISIONS

Tolerance of any failure to comply with any conditions of this Policy will not constitute a waiver or novation, nor will it prevent TI+ Soluções from demanding these conditions at any time.

If any provision of this Policy is deemed inapplicable or without effect, the rest will continue to apply normally.

The website is based on the official date and time of Brasília (UTC/GMT – 03:00).

In compliance with the LGPD, TI+ Soluções indicates the contact of its Data Protection Officer (DPO), that is, the person in charge of data processing within our organization, who can be contacted via the following email: privacidade@timais.com.

In case of requests, complaints, questions or suggestions regarding our Policy, please contact our Data Protection Officer: privacidade@timais.com.

8. APPLICABLE LEGISLATION

This document is governed by and must be interpreted in accordance with the laws and normative acts that make up the Brazilian legal system, in the Portuguese language. The Court of Americana, State of São Paulo, is elected as the competent court to resolve any issues arising from this document, with express waiver of any other.

GLOSSARY

Anonymization: Use of reasonable technical means available at the time of processing, through which data can no longer be directly or indirectly associated with an individual.

Cookies: Small files sent by websites, saved on your devices, that store preferences and a few other pieces of information, with the purpose of personalizing your browsing experience according to your profile.

Personal Data: All information about an identified or identifiable natural person.

Data Protection Officer (DPO): Person appointed by us to act as a communication channel between TI+ Soluções, you and the National Data Protection Authority (ANPD).

IP Address: Abbreviation for Internet Protocol. It is the alphanumeric set that identifies users' devices on the Internet.

LGPD: General Personal Data Protection Law – Law No. 13,709/18, which provides for the processing of personal data in digital or non-digital media.

Data Subject (Data Subject): You are the natural person to whom the Personal Data refers.

Processing: Any operation performed with Personal Data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction